We purchased the mattress pad for my husband’s use in the hospital for our second baby’s birth. Definitely improved his sleeping and comfort during our stay so he wasn’t on the hard hospital furniture surface with just a sheet.I've had it for two weeks now and it never fluffed up to how I was expecting. I would have given 5 stars across the board because of that, but, it DID relieve my back pain and I am so happy about that. I still recommend it for that point alone. Maybe at some point it will fluff up. I do not regret purchasing it.I purchase a basic level mattress set and thought I needed or could bare a flat medium firm mattress. Quickly I realized I needed more and I’ve always purchased plush so I was skeptical and went through a few options but I love this one! I sleep so good and I never want to leave my bed. I love this thing!It is softer than I expected, still usable for my sofa.On the tittle it says "extra thick" but it really is not thick at all. I do not know how they're getting these "2 inches" because once someone lays on top, it feels like there's nothing there.It took a lot of scrolling through poorly worded, look-alike listings with useless videos before I came across this pad. The number one reason I chose it is because instead of an annoying elastic fitted border that contracts in on itself and frustrates when making the bed or line-drying it, this pad lays flat and has thick elastic straps on each corner that make it easy to fit into position.I've been purchasing what have basically been mattress protectors, so thin that they did little or nothing to provide a cushioning effect. This pad is both thick and heavy -- maybe even heavier than my comforter, and as a result makes my super-firm mattress comfortable for my bedmate who has issues with neck, back, hip and leg pain. I decided against purchasing the pillow-top version of my mattress, but this pad offers the perfect substitute. I unpacked it, laid it out on the bed for a few hours, then placed it in the dryer on low heat for half an hour, and it fluffed up nicely.The only thing I've found to be a minor problem thus far is that the thickness of this pad has made it difficult to get my fitted sheets stretched under the corners of the mattress, which is about 12" deep. Keep this in mind if you decide to purchase this pad. Additionally, due to its bulk, it takes up a lot of room in the washer and dryer, but that's probably only an issue if you're buying it in king size. I prefer to line dry my bed linens when conditions allow, and this avoids having to reconfigure the pad a time or two when tumble drying.Overall, I am extremely pleased with my purchase and highly recommend this pad for its ease of placement and the luxurious level of comfort it provides.Fits perfect on my futon and so comfortable and soft. Comes in vaccines bag but once open it expands which is okay. I needed something that would boost the mattress for its old and it worked. Thinking about buying another one.Update: only issue is that it slides from side to side of the bed, if you have an adjustable bed it fits but will slide when you get in and out of the bed which is fixable when I make the bed but annoying at times, still satisfied with the comfort of the cover.Sure would not have gotten this for that price, not as thick as it says it would beEs bueno pero poco muelleo le falta mas relleno no me gusto